DEBT COLLECTION TRAINING

Our training sessions are one of the most popular services we offer. Our founder, Paul Metcalf, will be your trainer and he will teach you and your staff the methods and techniques he has used to collect over $60 million dollars in his career.  People call him the “Debtor Whisperer”! Want to know how to handle the first call to a customer without coming across as pushy?  He will teach you.  Want to know how to follow up effectively in writing?  He will teach you.  Want to ensure your business is as protected as possible from the pain of a bad debt?  He will teach you.  In fact, whether you choose our all-day session, half-day session, or 2 hour seminar, you will feel at ease knowing you are learning from the very best.

Paul has trained some of the largest corporations in Australia, including Elgas, Fox Sports, Vodafone, along with hundreds of SME’s who have all benefited immensely from his sessions.

–       How to research new customers.

–       How to get credit applications and directors guarantees completed and signed.

–       How to screen potential bad debtors.

–       How to prevent a bad debt.

–       How to make the first call.

–       How to ask for your money without upsetting the customer.

–       How to get paid then and there.

–       How to create urgency and motivate the customer to pay.

–       How legal action works.

– How credit defaults work.

Costs as follows:

$1000 for a 3.5 hour half day session (9am to 12:30pm or 1:30pm to 5pm)
$2000 for a full day, 7 hour session

(plus GST)

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