Unpaid invoices. 2 words that strike fear into the heart of businesses owners the world over. “Why can’t they just pay on time”, you wonder. “It’s not like they didn’t know this was coming”. Sadly, if you give customers timeRead more

If you haven’t downloaded our debt collection smartphone app yet, then you are missing out on a truly great innovation. The days of chasing customers for payment, being treated like a bank, them not even answering the phone- those daysRead more

Hi everyone! Here are the top 3 statements you should have in your repertoire, and use, religiously, every single time you are chasing money! 1. “What is the absolute most you can pay today to stop further action” 2. “IRead more

QUICK TIP!! Hi guys, when your customer is making part payments towards a debt, and they are significant enough (ie. $500 and over) always give them a remaining balance once they have made the payment, and always use positive reinforcementRead more

Hi everyone! Hope you all had a great weekend! What are going to talk about today is franchises and how to collect money from one- everyone knows the famous franchises- Mcdonalds, Subway, KFC, Nandos, 7/11, etc. If you are engagedRead more

Morning everyone. So following on from my last post about my debt collection research, I would love to share with you some of the results. I asked each participant 10 questions, each with 3 possible answers. Who doesn’t love multipleRead more

Hi everyone, happy hump day! What I want to talk about today is what you should do when your customer acknowledges your attempts to contact them but doesn’t actually respond. It is frustrating as hell I am sure we canRead more

Hi everyone! Over the last 6 months, as I have been sharing my hints and tips on collecting money and getting paid, I have been busy on a project in the background- a project which is now complete. The resultsRead more