Good morning/afternoon (customer’s name)
I write again regarding the above-mentioned (invoice number in subject line) which remains outstanding in the amount of ($$$ amount). Despite numerous attempts to speak with you and organise payment, this amount is now seriously overdue and with the end of financial year looming, I need to decide how to proceed.
I have absolutely no doubt when you engaged us you had full intentions of paying, as I like to think I am a very good judge of character and you certainly didn’t strike me as the type who rips people off. So let’s work together to fix this please- we both want the same thing at the end of the day, so instead of involving debt collectors, or me taking legal action or listing a black mark on your credit file, let’s get this paid and put it behind us so we can both start the new financial year with a clean slate.
Here is my proposal to you:
- I put all action on hold provided $100 is paid into our account today.
- Payment of the remaining balance is made by 3pm Thursday 28th June 2018.
Here are our bank account details to pay into:
- (Bank name)
- (Account name)
- (BSB number)
- Account number)
Unfortunately if the deadline passes without payment, we will be proceeding and I will be unable to assist you any further.
Many thanks in advance (customer’s name) and once I have received this initial $100, I will confirm for you that all enforcement action has now been put on hold.
Regards