Important Notice.
To our loyal followers,
Like most businesses in Australia at the moment, we have felt the pinch caused by the Coronavirus restrictions. Accordingly, we have had to make some changes to our pricing in order for us to remain profitable and viable in this ever-changing landscape. As a result, effective 1st July 2020, our commission rates will be increasing ever so slightly to ensure we can continue to be as efficient and effective as possible. This will be only the 2nd time in our history our rates have gone up and the first time in almost 2 years. And please don’t worry- these aren’t huge increases- a mere 2% per commission scale. The new rates are:
Debt amount Commission rate
$0 to $1000 35% (up from 33%)
$1000 to $6000 25% (up from 23%)
$6000 to $10,000 20% (up from 18%)
$10,000 and over 15% (up from 13%)
(all plus GST)
As you can see, we have tried to make these increases as small as possible and we are confident all of our clients will remain loyal to us and continue to use our services. We are incredibly proud of our reputation and industry-best recovery rate and this will not change. In fact, our motivation to succeed will increase even more given we have more to gain from collecting your money. And remember, if you have something signed by your customer agreeing that they will be liable for any debt collection fees, you can on-charge our fee to them.
Many thanks to everyone for your continued support.
Paul Metcalf
Founder and Managing Director