Viewing your credit file

We are often asked about credit files and how individuals can access their own.  Even with the advent of social media, heightened awareness on consumer rights, and the ease of finding information, a credit file is still a bit of a mystery to a lot of people.  Most know they only have one file, which was probably created the first time they applied for credit, historically around 18 or 19 years of age.  But finding out what is on there remains a grey area and unless you are being knocked back or not applying for credit, who really cares right?  Wrong! Your credit file is a tremendously valuable commodity and should be protected with your life.

In Australia there are 2 main credit reporting organisations, Dunn and Bradstreet and Veda.  Veda hold the majority share of consumer files (around 95% of the adult population) whereas D & B specialise more on commercial files (companies and businesses).  Veda has an excellent website ( which is full of helpful information and best of all, you can request a copy of your own credit file, absolutely free.  Go to and follow the instructions to be emailed, posted or faxed a copy of your file within 7-10 working days.  Paying a fee instead will provide your file a lot sooner.


Credit defaults are the black mark most people should always try and avoid.   They can be listed by any credit provider, but only if the account has been in arrears for more than 60 days and only if you have given written authority for them to access your file. Once listed they remain for between 5 and 7 years, even when paid.  The key to avoid one really is to maintain a good repayment history but also talk with your bank or credit provider and explain the situation if things are tough.


Viewing your credit file

Leave a Reply

Your email address will not be published. Required fields are marked *