Hi everyone! Ok, I have for you all, what could be one of the most effective email templates you have ever used, that I strongly recommend you send to your outstanding customers from tomorrow. I am highly confident this willRead more

It probably goes without saying that debt works in a vicious cycle. They can’t pay you because they are owed money themselves and those people can’t pay because people haven’t paid them. And on it goes. Around and around withRead more

Besides not being paid at all, having a customer disputing your invoice is one of the most frustrating parts of running a business. All that time and effort you put into doing the job for them, being told that youRead more

Ahhhh small balance debts. The bane of our collective existence. Annoying and frustrating in equal measure, and whilst they won’t break the bank, you still want your money. A $250 here, $179 there, $354 there, they all add up. TheRead more

Hi everyone! So I was running a training session today for a team of accounts staff and I asked each of them to think creatively and write down 3 unconventional debt collection techniques that could work. Unsurprisingly, the use ofRead more

On Thursday 5th May 2016, we did something completely unheard of in the debt collection industry. We started a Go Fund Me campaign to raise money to pay the debts for those in extreme hardship. In just over 2 days,Read more

Morning everyone! Labour Day public holiday for us in QLD today, but we are open for business like normal. I thought I would talk about how long do you give your customer before you call them explaining that the paymentRead more

Queensland debt collection agency CollectMore launches app to help SMB owners collect late payments

So here we are- the start of what we truly hope is immense publicity to raise awareness of our App. If you haven’t yet downloaded the CollectMORE app guys, please do so. It really is the best defence you canRead more

Hi everyone!  Following on from my XERO invoice reminders post yesterday,  here are my suggestions for improved 14 and 21 day reminders, and I have kept the format the same so you can just copy and paste into XERO. Enjoy!Read more