We believe the key to business success is by continuing to innovate which is why we are developing the CollectMORE Debt Solutions iPhone app.  The app will be an educational tool for small businesses and any organisation that is oftenRead more

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The single most effective technique to get paid is by creating urgency. In every conversation with a debtor, either by email, phone or in person, aim to get a payment that day. If they cannot pay in full, then ok,Read more

Welcome to 2015! A time of new beginnings, fresh mindsets and inevitably overdue debts from the previous year. The Christmas hangover for businesses who run accounts is real, and it is vital to act quickly and decisively. January is easilyRead more

This is an extremely common conundrum that many businesses face and sadly there is no straightforward answer.  Such a question is very subjective and what works for one business may not work for another.  It all depends, on many factors, howeverRead more

Once any sort of verbal payment committment has been agreed on over the phone, a follow up email should ALWAYS be sent to the customer/debtor confirming the details of what was agreed.  This simple task is an extremely powerful toolRead more

As hopefully many of you may have seen, our very own Paul Metcalf appeared on Channel 10’s “The Project” last week to discuss the current credit card epidemic.  We were delighted to be approached by the show’s producers and givenRead more

We are often asked about credit files and how individuals can access their own.  Even with the advent of social media, heightened awareness on consumer rights, and the ease of finding information, a credit file is still a bit ofRead more

Most SME’s who extend credit to their customers want to know who they are dealing with and the use of credit applications continues to be a valuable tool in preventing debts turning bad. The benefits of having your customer completeRead more