Morning everyone, a really important tip this one- my magic word for getting yourself paid is HELP- help your customer, in any possible way you can. Here is an example- we were sent a $3500 debt to collect this week, theRead more

“Do what you’ve got to do”. I’ve always been intrigued by this statement from customers you are chasing for payment. Along with “you will get paid when I get paid”, there is no more frustrating response. It is patronising andRead more

5 things you MUST say in every collection call if you want to get paid. A few weeks back I posted my Top 5 things to never say to a debtor, so here is the opposite- things you should ALWAYSRead more

Well after 4 years, the time has come to change our slogan. Old slogan “Your money, safe and found”- OUT. New slogan “CollectMORE- We Do”- IN. They say your slogan should personify your business, and we think this new oneRead more

SMS templates- here you go guys. If using these when you are chasing a customer for money don’t get you paid, I don’t know what will. Feel free to share this post also, you have my full blessing. The informationRead more

Ladies and gentleman, boys and girls. I hope you are sitting down as I have something to tell you that will possibly change your business life. Two words- Statutory Demand. “Statutory what??” you are all thinking. A Statutory Demand isRead more

1. “See you in court!” If this was a list of 5 things to make you feel better, this statement would be number one. Unfortunately though, making you feel better doesn’t get you paid, and all you do is pushRead more

Of all the statements I hear from clients in my day to day business, this one is without doubt the most common. I literally hear it 5 or 6 times a day. And you know what? I absolutely love it!Read more

I am regularly asked what life as a debt collector is like and people are shocked when I tell them that for me, it is simply the most rewarding job on earth. From now on I am also going toRead more

April, July, October, January. 4 random months that on their own don’t mean much right? WRONG! These 4 months are gold if you run a business and are forever chasing customers for payment. Yes that’s correct- I am talking aboutRead more