How to get paid before Christmas. HI guys, look I am not going to beat around the bush here, it is bloody tough to get paid in December. However, there are things you can do to increase your chances significantly,Read more

Hi guys. With the silly season upon us and customers becoming complacent and lazy, right now it is absolutely vital to chase up invoices for payment as quickly and diligently as possible. Here is my Top 5 ways to getRead more

Hi guys  So today’s story is about how an ASIC search could be the single best $9 you could spend when chasing your customer who is a Pty Ltd company. We get referred a lot of hospitality debts, restaurants andRead more

Hey guys! Pretty important story this one I would like to share with you all- it’s about disputed debts and what you can do to get yourself some money when your customer is adamant they won’t pay- so I wasRead more

Morning everyone, so this is the scenario- John from Company X engages you to do a job, you do the job, you invoice Company X but then in the meantime, John leaves Company X who are now refusing to pay,Read more

Morning everyone, I want to talk today about the importance of following a process when chasing customers for payment. Yesterday, we were referred a debt to collect for $2100. The client was a traffic manager and they were engaged byRead more

Hi guys! Last week I posted about emotions I am sure we can all relate to as business owners. It was extremely heart warming to see this post resonate with so many people, now safe in the knowledge that theyRead more

Hi everyone! So there I was last week, sitting nervously in the waiting room at the head office of an international clothing chain in Brisbane. This company is a house-hold name, famous for making sporting apparel, rugby jerseys etc. IRead more

Hi everyone. Today we had 4 different COD-only businesses ring us for debt collection- a mechanic who allowed the customer to drive off to the ATM to get the cash and didn’t come back, an electrician who handed the invoiceRead more

QUICK TIP!! If your outstanding customer gives you a new email address over the phone, ask them if they are online and send them a blank one immediately whilst on the phone and ask them to confirm they received it.Read more