5 things you MUST say in every collection call if you want to get paid. A few weeks back I posted my Top 5 things to never say to a debtor, so here is the opposite- things you should ALWAYSRead more

Well after 4 years, the time has come to change our slogan. Old slogan “Your money, safe and found”- OUT. New slogan “CollectMORE- We Do”- IN. They say your slogan should personify your business, and we think this new oneRead more

SMS templates- here you go guys. If using these when you are chasing a customer for money don’t get you paid, I don’t know what will. Feel free to share this post also, you have my full blessing. The informationRead more

Ladies and gentleman, boys and girls. I hope you are sitting down as I have something to tell you that will possibly change your business life. Two words- Statutory Demand. “Statutory what??” you are all thinking. A Statutory Demand isRead more

1. “See you in court!” If this was a list of 5 things to make you feel better, this statement would be number one. Unfortunately though, making you feel better doesn’t get you paid, and all you do is pushRead more

Of all the statements I hear from clients in my day to day business, this one is without doubt the most common. I literally hear it 5 or 6 times a day. And you know what? I absolutely love it!Read more

I am regularly asked what life as a debt collector is like and people are shocked when I tell them that for me, it is simply the most rewarding job on earth. From now on I am also going toRead more

April, July, October, January. 4 random months that on their own don’t mean much right? WRONG! These 4 months are gold if you run a business and are forever chasing customers for payment. Yes that’s correct- I am talking aboutRead more

Hi guys! They say knowledge is power and I couldn’t agree more! When it comes to invoicing, accounts and everything to do with debts though, there are many grey areas and it’s no wonder the average small business owner feelsRead more

Paidies- very very important lesson here- one of my favourite sayings is “Any money is always better than no money” and it is so incredibly true- a client of ours, a big crane hire company, sent us a new debtRead more